So, you’re planning a safari in Uganda? Amazing choice! From tracking gorillas in misty forests to spotting lions in the savannah, Uganda is full of wild, beautiful adventures. But before you head into the bush, you’ll want to be fully prepared — and that includes having the right contacts saved on your phone (and maybe even written down… just in case your battery dies mid-safari). There are key contacts you need when going on Safari in Uganda.
Here’s your ultimate cheat sheet of must-have contacts for a safari in Uganda — the kind of list you’ll be glad to have when you need it most.
1. Uganda Wildlife Authority (UWA)
These are the folks who manage all of Uganda’s national parks, game reserves, and wildlife experiences. If you’re doing gorilla trekking, chimp tracking, or entering any national park, they’re your go-to source for information.
Head Office: Plot 7, Kira Road, Kampala
Website: ugandawildlife.org
Phone: +256 414 355 000 / +256 312 355 000
Email: info@ugandawildlife.org
Tip: Book gorilla permits early — they sell out fast!
2. Entebbe International Airport (Arrivals, Immigration & Customs)
Flying in or out of Uganda through Entebbe? Keep these contacts handy just in case of flight changes, visa questions, or luggage issues.
Website: caa.go.ug
Phone: +256 414 321 400
Email: info@caa.co.ug
3. Safari Tour Operator or Car Rental Company
Whether you’re going with a guided safari or renting a 4×4 for a self-drive adventure, make sure you’ve got direct contacts for whoever’s handling your vehicle or itinerary.
Examples:
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Best Car Rent Uganda
Phone: +256 755224254
Services: 4x4s, rooftop tents, cross-border trips, Permit Reservations -
Entebbe Airport Taxi
Phone: +256 702525877
Services: Custom tours, Airport Taxi, lodge bookings
Important: Look for a 24/7 support line in case of breakdowns or emergencies.
4. Medical & Emergency Services
Let’s hope you won’t need this, but if something does go wrong (injury, illness, bites, stings), it’s good to know where to turn — especially when you’re far from the city.
International Air Ambulance (IAA Rescue):
Phone: +256 312 200 400 (Office)
Emergency: +256 772 200 400
Website: iaa.co.ug
Speech Therapy Uganda:
Phone: +256 751525877
Website: www.speechtherapyuganda.top
5. Uganda Police – Tourism Protection Unit
Uganda is generally safe, but it’s still smart to have police contacts handy, especially in case of theft, lost documents, or roadside incidents.
Tourism Police Hotline: +256 772 721 479
General Police Emergency: 112 or 999 (works on most networks)
6. Lodges & Campsites
If you’ve booked multiple lodges or camps for your trip, save their phone numbers and ask for directions or GPS pins. Some are deep in the wild and not always easy to find with Google Maps.
Pro Tip: WhatsApp location pins are super helpful — ask for them before you leave town!
7. Local SIM Card Providers (MTN & Airtel)
Staying connected is a lifesaver, especially for self-drivers or those using Google Maps. Uganda’s best coverage comes from MTN and Airtel.
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Buy SIM cards at the airport or a local shop
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Bring your passport to register
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Top up with airtime + data bundles
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Check balances with *100#
8. Your Safari Guide or Ranger
If you’re doing gorilla or chimp tracking, game walks, or birding tours, you’ll likely be paired with a UWA guide or a private ranger. They’re incredibly knowledgeable — and often the heroes of the safari!
You’ll usually get their number once you’re at the park, but don’t forget to:
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Save their name and number
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Ask about start times and gear needed
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Tip generously — they truly earn it!
Final Checklist: Save These Before You Go
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UWA contact
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Your lodge(s)
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Car rental or tour operator
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Medical emergency numbers
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Police hotline
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MTN or Airtel balance codes
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Local ranger/guide (once assigned)
Safari Smart = Safari Safe
Uganda is magical, but it’s also wild — and being prepared goes a long way. Save these contacts before you head out, download offline maps, and keep a power bank with you. Now you’re ready to explore Uganda with confidence!
Safe travels & happy safari!